Your Questions Answered

Window Cleaning Questions

No. Windows are cleaned from the ground with water-fed poles and purified water, and each clean comes with a 24-hour guarantee.

They shouldn’t be. Our water is purified until it contains zero dissolved solids, so it dries without marks. If you do spot a problem, let us know within 24 hours and we will put it right.

Frames, sills and doors are cleaned as standard on every visit, not just the glass.

Yes. We run our rounds all year, not just in the summer months.

We make our own deionised water. Tap water contains minerals that leave a film and spots as it dries, which is why pure water gives a better finish without any detergent.

No. Windows, frames, sills and doors are all part of the standard service.

Pressure Washing Questions

No. We clean up properly afterwards, including your neighbour’s side, the pavement and the road outside.

Usually, yes. Those spots are normally lichen. We treat them with products suited to the type of stone so the surface is cleaned without being damaged.

Yes. Re-sanding the joints is included when we clean a block paved drive or patio.

Conservatory Roof Questions

No. Once the roof and its gutters are done, we clean the windows, frames, sills and doors of the conservatory at no extra cost.

No. A pressure washer can force water past the seals and damage the roof panels and frame. We clean conservatory roofs by hand instead.

We suggest every four months to stop moss and algae taking hold and causing leaks or discolouration.

Regular cleaning is the best prevention. Between cleans, avoid scourers or harsh chemicals on uPVC or timber frames, as they can scratch or stain the finish.

We would advise against it. Conservatory roof panels are not designed to take weight, and leaning ladders against them or reaching across them is risky for you and the roof. A professional has the poles and brushes to clean it safely from outside.

Gutter Cleaning Questions

No. Our SKYVAC vacuum runs on modular carbon fibre poles, so we remove moss, leaves and silt from the ground. We can also wash the outside of the gutters, fascias and soffits with telescopic poles.

We water-test every downpipe at the end of the job and watch the water reach the drain. If it doesn’t, we clear the blockage before we leave.

We have won Three Best Rated awards, we have more than 150 five-star Google reviews, and we are fully insured. We work in uniform from sign-written vans, and the owners do the work themselves.

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